I’ve applied to participate in this year’s Monash University Global Discovery Tour – 10 days in NYC working with Monash alumni around the theme on “Embracing an Innovative Mindset”.
Here are my thoughts (and a short video) that formed part of my application – on how I want to use an innovative mindset to reimagine the way we deliver project/program change in a complex environment – I want to blend traditional project delivery approaches with Snowden’s Cynefin framework, to blend complex thinking, decisions and behaviors into project planning and response.
I hope you enjoy!
Digital disruption is challenging traditional business models and creating new market opportunities, with increasing connectivity, IT capabilities and commodification of Big Data reshaping the customer experience (Deloitte, 2014).
A new paradigm for commercial success is emerging, grounded in speed to market, innovative thinking and the ability to reimagine the customer experience.
Companies are responding to digital disruption by transforming their businesses through successive waves of transformational change. Yet, they consistently fail to deliver. Globally, companies waste approximately 9.7% of project investment through delivering outcomes over budget, behind schedule and without meeting business expectations (PMI, 2017).
The “way we’ve always done things” doesn’t work anymore. While the shape and complexity of the change imperative has evolved, the way companies deliver change outcomes has not.
Standard project delivery approaches (Waterfall, Agile, Critical Chain, Prince 2, Lean, Scrum and Extreme Project Management) remain de rigeur, each deconstructing project effort to smaller, more manageable components – without addressing the complexity of environment within which they are applied.
Something needs to change.
Snowden and Boone’s (2007) Cynefin framework highlights complex organisational characteristics as flux and unpredictability, competing ideas, creative and innovative approaches to problem-solving and pattern-based leadership. Delivering change into complex environments demands more than “the same old” approach – it requires a different way of thinking that responds to these characteristics.
I want to use an innovative mindset to reimagine the way we deliver project change and ask why we keep getting this wrong. To reimagine how we could improve business value outcomes by developing a change approach that acknowledges and embraces, rather than avoids complexity.
This program will allow me to engage with leaders who are driving transformational change within disparate, complex environments (including corporate, government and communities) and discuss their approaches to:
- Applying bespoke project delivery frameworks that accommodate their environmental complexity
- Aligning project delivery, business change drivers and strategic benefits/value, in environments framed by complex decisions, thinking and behaviours
In doing so, I will be able to draw leading-edge lessons and observations and contrast them with current project delivery practices and principles, to critically question the way that change is managed.